Thursday, January 21, 2016

An Action Packed Year Planned for NCTC WEC 2016



CCI is gearing up to head to sunny Phoenix for the annual NCTC Winter Education Conference (WEC), where over 850+ NCTC members gather for the yearly educational event and vendor showcase. 

This year, CCI is excited! Probably the most excited we've been in a long time and there's a good reason for it. We've got something new to introduce to cable operators; something "state-of-the-art" or "revolutionary" as our engineers are calling it. CCI's Managed Services solutions consist of four components aimed at creating extensive value and cost savings for service providers. The component we're most excited about is CCI's cloud based network monitoring software.

Our cloud based monitoring software has two features we are sure you'll be interested in hearing about, but first, ask yourself these questions:
  •  Are you tired of being behind on plant maintenance? 
  •  Are you tired of not getting the network support you need? 
  • Are you tired of not having monitoring tools that give you actionable info?
If you are feeling any of these pains, keep reading. Heck - stop reading and call us, immediately! We need to talk. We can help.

The first feature, the "Outage Detection" tool, is capable of detecting an outage as it's happening. Big deal, you may say. Correct! It is a big deal. This tool will not only alert you of an outage as it's happening, but it will also pinpoint the location of the outage, saving you time troubleshooting and money by not having to roll excess trucks. Think of how relieved your customers will be to know you are already aware of the issue in their community and you've got technicians onsite looking into the problem. Churn rates will decrease and your outages will be resolved quicker.

The next piece of the super-amazing, ground-breaking, earth-shattering (by now you should be convinced this is a big deal) announcement is that not only can the hosted software detect an outage, it can also alert you BEFORE an outage. The "Plant Impairment" tool is able to identify and correlate modem problems within specific service areas before they result in an outage, and ultimately, a sizable headache for yourself.

The picture below shows snapshots of one of our customer's cable plant. CCI was able to alert them of possible issues within a service area. They then sent their tech to troubleshoot the location that was experiencing signal issues and corrected the problem before the customers were affected by a lapse in service - customer service nightmare averted! 



The third and final piece to this already amazing announcement is that you can try our hosted network monitoring software FREE for 60 days! Stop by and visit Todd and Zach at booth #605 to view a live demo and discuss your free trial. The demo will be fired up and ready to show you all the amazing features. We'll gladly show you what it's capable of and awe you with the flashy screen shots and mobile tech view, but most importantly we'll be able to show you how it will save you money and increase your subscriber satisfaction rates.

As an added bonus, CCI will also have Director of Technical Operations, Chad Kay, on-hand to discuss your TFS and outside plant needs, including:
  • FCC Proofs
  • Fiber Splicing
  • Sweep & Certification 
 Stop by and discuss you plant needs or upgrade thoughts with Chad. 

By now you should be jumping out of your seat searching for our phone number. You want to talk to us, you need to talk to us! Don't fret. We'll be available during the show and anytime before or after to discuss your network needs. Stop by our booth #605 or contact us to discuss your free trial.

CCI is the only partner who can consult, design, build, manage and support your entire RF, IP, Wi-Fi and optical networks. We can help you determine what to do, how to do it and have the expertise to get you there. 

For more information visit our website www.ccisystems.com  or follow us on LinkedIn, Facebook or Twitter.

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