Over the past few years, service providers across America have been challenged with increased costs, increased complexity, changing regulations, security, and most importantly, a changing consumer. Consumers have more choices and more options than ever before when it comes to how they consume content, how they access the Internet and the number of cloud-enabled devices they have. This puts pressure on service providers to increase capacity but not necessarily increase price.
CCI Systems’ (CCI) unique perspective as both a solutions-focused value-added reseller and a service provider fuels a deep understanding of these challenges. As your clients’ needs change, CCI is taking the steps necessary to ensure those needs are met. We are investing in key technologies and solutions that will enable our clients to create higher customer satisfaction, offer additional services to capture more revenue, and optimize their operations to create a strong bottom-line.
Investment 1: Security
CCI has launched a Cyber Security Practice lead by dual-CCIE Adam Harden. This Practice is unique with its focus on service provider networks. CCI’s Cyber Security Assessment Workshops (CSWAP) program can get a provider on track with a Security Improvement Plan (SIP) that can serve as a personalized guide book of how to secure their network. Security services ranging from DDoS detection and mitigation to clean subscriber access. This will further enable providers to protect network infrastructure, improve their customer experience, and overall improve the performance of their network.
Investment 2: Data Center & Cloud
CCI continues to invest in its Data Center & Cloud Practice to evolve with the changing service provider landscape. The Practice takes two solution approaches. The first approach, internal virtualization, enables providers to reduce operating expenses by consolidating all company servers and storage into a central data center. Providers can gain space, reduce power consumption, and through orchestration—manage it as an integrated solution. The second approach, revenue creation, enables providers to generate new revenue by investing in a data center that includes orchestration and automation. Providers will gain the ability to create and deploy unique value-added managed offerings for their subscribers. A few examples include managed firewalls, virtual CPE services, hosted Wi-Fi, and secure SLA-backed storage.
Investment 3: Hosted Services
Service providers are looking for ways to create additional revenue streams but don’t necessarily have the staff or know-how to launch these services on their own. CCI is investing in infrastructure, talent, and software systems to enable our clients with services ranging from Wi-Fi to virtual CPE solutions. Clients will be able to white-label CCI’s solutions to quickly build a managed service offering in their footprint.
Investment 4: Orchestration and Programmability
Service provider’s networks are becoming increasingly complex and the speed at which new services must be deployed is accelerating. CCI is investing in Cisco Network Services Orchestrator, or NSO, to provide our customers with automated solutions for some of their top business use cases. CCI’s engineers are learning Python and other automation tools. We are investing in new talent and creating industry partnerships to bring the best solutions to our service provider customers.
CCI wants to translate our 60 plus years of expertise into benefits for service providers by addressing their biggest challenges today while preparing them for changes down the road. We work with our customers as a true ‘across the network’ solutions providing partner—enabling them to increase subscriber satisfaction, reduce costs, expand their footprint and grow revenue.
For more information on what CCI can do to help, contact us.
